Contact us – we are here to help

Change data

Have you changed your bank account details, your name or address? Contact our service team to change your data.

Telephone: +31 85 744 2800 (Monday to Friday from 9.00 a.m. to 5.00 p.m.)

E-mail: service@hansemerkur.nl

24-hour travel emergency hotline

Medicall emergency call centre available worldwide in serious emergencies during your trip – 24 hours a day, 365 days a year.

Telephone: +31 70 250 45 00